Customer Service




  • Our customers have corresponding account managers to look after everything from sample developments, order processing to shipment consolidation.
  • Our ECHO communication system ensures customers receive a response to any inquiry within 24 hours.
  • Our customers are able to access our website to browse all new development,check order status, even place orders directly to our operation system.
  • Our customers are provided with the exclusive designs from us. We make samples with colors and materials according to our customers’ special requests. All samples can be labeled with the customer’s logo, even with the customized style number tag.
  • Our customers enjoy our flexibility in consolidation of shipping orders, without worrying about meeting the full container load requirement.