• The Planning Department will put the order into TIME LINE schedule, which sets up a working deadline for all involved departments, to ensure on time delivery.
• The confirmation sample goes to our Footwear Clinic for complete examination. The Chief Technician issues a clinic report covering all aspects requiring special attention in production. This clinic report will be used in the whole process of production and inspection. Materials test reports and final production samples will be submitted to the clinic for approval of shipment. The Footwear Clinic supervises general quality for each shoe we build.
• The Technical Department calculates the materials usage and arranges all cutting dies and HF moulds in 3 days after receiving the clinic report.
• The Purchasing Department only deals with Sun Sharior certified materials suppliers to ensure consistent quality. The purchasing order is sent out the same day after receiving instruction from the Technical Department or the same day of receiving approval from customer if customer requires a materials book.
• The Inspection Department checks and tests all materials before accepting delivery, according to materials book and customer’s standards, or Sun Sharior standards, which are always higher than industry standards.
• Whatever the size of the order, we always carry out pre-production. A test production meeting involves all above-mentioned Departments and Customer Support Department, to make sure any possible problem is identified and addressed in early stage. We contact the customer immediately if anything more needs to be confirmed.
• A daily production meeting involving all related departments is held every morning to trace the process of every individual order, both for quality and for delivery.